Frequently Asked Questions

Frequently Asked Questions...

How do I register to bid?

Once the catalogue for each auction goes live online, you can follow the flashing REGISTRATION & BIDDING button on the home page that will take you to our bidding platform. You can then select the Auction you are after and click on the Register to Bid button.  Remember to keep note of your login details, if you have previously registered for an auction you will be able to login again.

I think I have already registered, why can't I login?

Please make sure you have ticked ‘Yes’ to the Terms & Conditions. If you are still having trouble, please give our office a call on (03) 8657 4292.

Once I have registered, does that cover me for all future auctions?

You can use the same login details, but you will need to register for every auction if you intend to bid.

I don't have a credit card. Can I still register to bid?

Yes, please give our office a call on (03) 8657 4292

Do you keep my credit card details on file?

No, they are purely used to register your details. We don’t keep credit card details on file, and we don’t charge your purchases to the card. Payment for any purchase needs to be made as per the instructions on your invoice you will receive via email at the conclusion of each auction.

I am busy on the day of your auction. How do I place an absentee bid?

Simply fill out the absentee bidder form on our website and send it to our office and they will take care of it for you.

Do you sell Vehicles with Registration?

All Vehicles are sold Unregistered

Can I purchase items prior to the Auction?

Sorry but no items can be purchased prior to the auction. However feel free to visit our Bayswater location, as we have some selected desirable pieces from our private collection available for private purchase.

Does the buyer pay a premium on top of the hammer price?

As is the practice in all states of Australia, a buyer’s premium will apply to all items. This amount differs for each auction and includes GST. Please check the auction page on our website for more details.

How will you get my purchases to me?

There are several options but they may differ depending on the location of each auction. Please check the particular auction page on our website. In general terms, your options are to pick up from our Bayswater location; Australia Post; Pack & Send Cheltenham; or Doug’s Freight.

What commission do you take from the purchase price?

Our commission rates differ, depending on the item. For indicative purposes, our standard commission for vehicles is between 8.8% and 11% and for memorabilia is 16.5%.

What services does Burns & Co Auctions offer the vendor?

We take care of auction preparation, marketing, cataloguing, sale day and delivery. We travel nationwide to hold auctions. Our fees and charges are competitive, and settlement is quick. Our extensive marketing includes websites, internal database, Facebook, Youtube and press. We are passionate and professional auctioneers with over 30 years’ experience. We are licenced auctioneers, valuers, second hand dealers, motor vehicle traders and estate agents. We specialise in deceased estates, collection and Museum dispersals with a focus on vintage, antiques and collectables.