Frequently Asked Questions

Frequently Asked Questions...

Once the catalogue for each auction goes live online, you can follow the flashing REGISTRATION & BIDDING button on the home page that will take you to our bidding platform. You can then select the Auction you are after and click on the Register to Bid button.  Remember to keep note of your login details, if you have previously registered for an auction you will be able to login again.

Please make sure you have ticked ‘Yes’ to the Terms & Conditions. If you are still having trouble, please give our office a call on (03) 8657 4292.

You can use the same login details, but you will need to register for every auction if you intend to bid.

Yes, please give our office a call on (03) 8657 4292

No, they are purely used to register your details. We don’t keep credit card details on file, and we don’t charge your purchases to the card. Payment for any purchase needs to be made as per the instructions on your invoice you will receive via email at the conclusion of each auction.

Simply fill out the absentee bidder form on our website and send it to our office and they will take care of it for you.

All Vehicles are sold Unregistered

Sorry but no items can be purchased prior to the auction. However feel free to visit our Bayswater location, as we have some selected desirable pieces from our private collection available for private purchase.

As is the practice in all states of Australia, a buyer’s premium will apply to all items. This amount differs for each auction and includes GST. Please check the auction page on our website for more details.

There are several options but they may differ depending on the location of each auction. Please check the particular auction page on our website. In general terms, your options are to pick up from our Bayswater location; Australia Post; or Pack & Send Cheltenham.

Our commission rates differ, depending on the quality or quantity of the item/s or vehicle/s and is set by negotiation with the Vendor. It is fair to say that all our fees and charges are competitive and in line with the industry standards and benchmarks. Please call Ashley Burns on 0408 618 294 or email ashley@burnsandco.com.au to discuss.

We take care of auction preparation, marketing, cataloguing, sale day and delivery. We travel nationwide to hold auctions. Our fees and charges are competitive, and settlement is quick. Our extensive marketing includes websites, internal database, Facebook, Youtube and press. We are passionate and professional auctioneers with over 30 years’ experience. We are licenced auctioneers, valuers, second hand dealers, motor vehicle traders and estate agents. We specialise in deceased estates, collection and Museum dispersals with a focus on vintage, antiques and collectables.